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Support FAQ HEADING_TITLE
How do I change/reset my email password ?
How can I get my mail whilst on the road ?
How do I get Statistics for my website ?
I've made changes via FTP but they are not showing in my web browser.
Which FTP client do you recommend ?
When I FTP to my site I do not see my HTML files ?
How do I set an auto-responder when I am away ?
What software versions are you running ?
How do I setup my site on Kalkbay.co.za ?
I am unable to send mail, it is repeatedly asking for a password ?
How do I get my site noticed by the search engines ?
What are my e-mail server settings ?
How do I connect DreamWeaver to my site?
How to setup your Kalk Bay Mail Account on Outlook 2007?
How to check the Spam Bucket?

Sometimes SPAM system may put some mails into spam bucket accidently. To prevent it happening again you have to whitelist the email address. To check your spam bucket follow the below steps:

1. Please go to www.kalkbay.co.za/webmail.php

2. Login to webmail with username and password.

Webmail login

3. In the navigation column to the left of your screen, click Spam bucket.

 

4. E-mails that have mistakenly ended up in your spam bucket can be moved back to your inbox.Left click on the e-mail message and drag it to the inbox folder in the column on the left. The message is instantly removed from your spam bucket and moved to your inbox.

To move one or more e-mail, check all the boxes of the e-mails you want to move to inbox and drag and drop to inbox.

Move to inbox

5. When you have finished checking your spam bucket click Log Out in the column on the left.

 

Log out

Note: If at any time you find these settings difficult to do you can request our support team to do it remotely via TeamViewer. Visit www.teamviewer.com and download and install the software. Run it and have the username and password ready and contact us to schedule a remote session or call 021-300-1080.  

 

How to setup your Kalk Bay Mail Account on Outlook 2003?
How to setup your Kalk Bay Mail Account on Mac mail?
How to setup your Kalk Bay Mail Account on Outlook 2010?
How do I edit my debit order?
How do I edit my credit card details?
How to search for a domain?
How to setup your Kalk Bay Mail Account on iPhone?
How to setup your Kalk Bay Mail Account on Android Samsung?
How to create an email address or email alias for my domain?
How to setup your Kalk Bay Mail Account on Blackberry?
IMAP is not syncing with Outlook 2010 or Office 365.

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