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Support FAQ HEADING_TITLE
How do I change/reset my email password ?
How can I get my mail whilst on the road ?
How do I get Statistics for my website ?
I've made changes via FTP but they are not showing in my web browser.
Which FTP client do you recommend ?
When I FTP to my site I do not see my HTML files ?
How do I set an auto-responder when I am away ?
What software versions are you running ?
How do I setup my site on Kalkbay.co.za ?
I am unable to send mail, it is repeatedly asking for a password ?
How do I get my site noticed by the search engines ?
What are my e-mail server settings ?
How do I connect DreamWeaver to my site?
How to setup your Kalk Bay Mail Account on Outlook 2007?
How to check the Spam Bucket?
How to setup your Kalk Bay Mail Account on Outlook 2003?
How to setup your Kalk Bay Mail Account on Mac mail?
How to setup your Kalk Bay Mail Account on Outlook 2010?
How do I edit my debit order?
How do I edit my credit card details?
How to search for a domain?
How to setup your Kalk Bay Mail Account on iPhone?
How to setup your Kalk Bay Mail Account on Android Samsung?
Note if at any time you find these settings difficult to do you can request our support team to do it remotely via TeamViewer. Visit www.teamviewer.com and download and install the software. Run it and have the username and password ready and contact us to schedule a remote session.
 
 
Add a new email account

Launch your mail application

1. Start by selecting the mail icon from your applications screen.

 
 
Setup email

2. Enter the email address and email password as per the screen below and select "Manual Setup":

 
Incoming server settings

3. Ensure the User Name field is the full email address, enter all the relevant details as per the screen below and then select "Next":


Outgoing server settings

 4. Enter all the relevant details as in the screen below and then select "Next":
 
Turn on the smtp authentication (Security type must be SSL)

 
 
Checking outgoing server settings…

5. Wait while your settings are tested:


Account options

6. Adjust the additional Account Options as needed:
 
 

Additional setup

7. Specify an optional account name (for your reference only), and enter the name you wish to be displayed on outgoing mail, then select "Done":
 
 

Complete Setup

8. The account has been set up successfully and your messages will now be downloaded. 
 
 
 
That’s it well done. You should now be able to send and receive your e-mail.

Any questions please contact us or call 021-300-1080
How to create an email address or email alias for my domain?
How to setup your Kalk Bay Mail Account on Blackberry?
IMAP is not syncing with Outlook 2010 or Office 365.

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